1

I want to warn you before you bring your vehicle there take note of all the vehicles 100 plus Vehicles outside there's a reason for that because you'll end up bringing your car back time and time again until you just give it to them. They promised a 3-year warranty because they can't fix it the first time you'll end up bringing it back and then when you get your vehicle back you got a whole multitude of other things now that are wrong with your vehicle so that you'll have to bring it back and that will be not be covered on their warranty stay away

We are sorry for any inconvenience, Michael. When a vehicle comes for a service we never want to send a vehicle back that could be unsafe to our customers, so we check each vehicle over before putting our stamp of approval on it and returning the vehicle. All of our parts are backed up with a 36-month or 36,000-mile warranty so if a part does not last as long as it should have we will replace it for no cost to our customers. We do this to make sure our customers get exactly what they are expecting and if something comes up or an issue arises, we can make it right. If you are ever having issues finding parking feel free to pull up to the front and our workers would be happy to take care of it for you. Since we also do restoration on vehicles the timeline for our services is not the same for each vehicle so some will be with our shop much longer than a quick oil change will be. But if parking is ever an issue because of some of the cars we are restoring, just let us know and we will take care of it for you! If we had any miscommunications or if you have any questions about your visit please give us a call at (815) 477-9735.

- SJM Autowerks
5

Brake paps tores and alignment memorial day weekend. Great job

5

Use them for all repairs .

5

Blew my water pump , the came out quickly an picked up my jeep , B4 the day was over I was notified of the problem an the let me know the cost ,B4 doing any repairs ,, there prices an service was fantastic , I would recommend them to anyone looking for a great mechanic,

5

Really appreciate Steve and everyone at SJM. Very honest and professional. always calls back when I leave a message. Will continue to take my car to them.

Thanks for this great review, William! We are glad that we were able to provide you with a great experience! We appreciate your business, and look forward to your next stop with us!

- SJM Autowerks
1

They did the work well and quickly BUT I was charged DOUBLE of what the charges should have been for a water pump and an exhaust manifold! I spoke to several mechanics and verified this! I didn’t have a choice since I was towed in because I blew the water pump! I still question the exhaust manifold since the picture they sent me was of a manifold that was, already, off of my vehicle without any authorization! I will NEVER deal with them or a corporate repair company again!

We are sorry to hear you feel that way, Rita. We have been trying to contact you for over 3 years about your vehicle that has been in our lot. We send the pictures as updates so you know exactly what is happening with your vehicle and we only do work that is necessary and approved. Please give us a call so we can know what you would like to do with your vehicle or if there is any miscommunication on our end. (815) 477-9735

- SJM Autowerks
5

Thank you, Janell Allen for taking the time to leave us a review following your visit to SJM AutoWerks ! We look forward to having you back!

- SJM Autowerks
5

I've been to this location multiple times since I've moved to the area; they're always kind, helpful, and professional. I appreciate their reliability and efficiency! I definitely recommend them to anyone in need of some automotive assistance!

Happy we could provide you with fast and friendly service, Tristan! We appreciate the recommendation and awesome rating!

- SJM Autowerks
5

SJM Autowerks was recommended by a friend and I'm thankful for it. SJM did an amazing job on my late model mustang. It needed some maintenance and differential work just to name a few things . They did it in a timely manner, and kept me informed every step of the way. SJM has my business moving forward.

Thank you for trusting us with your Mustang, Elizabeth! We appreciate you for taking the time to leave us a review following your visit, and we look forward to having you back!

- SJM Autowerks
5

Always the best in every aspect. So glad we found SJM.

SJM Autowerks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call SJM Autowerks (815) 477-9735 if you have any issues in accessing any area of our website.