They did the work well and quickly BUT I was charged DOUBLE of what the charges should have been for a water pump and an exhaust manifold! I spoke to several mechanics and verified this! I didn’t have a choice since I was towed in because I blew the water pump! I still question the exhaust manifold since the picture they sent me was of a manifold that was, already, off of my vehicle without any authorization! I will NEVER deal with them or a corporate repair company again!
We are sorry to hear you feel that way, Rita. We have been trying to contact you for over 3 years about your vehicle that has been in our lot. We send the pictures as updates so you know exactly what is happening with your vehicle and we only do work that is necessary and approved. Please give us a call so we can know what you would like to do with your vehicle or if there is any miscommunication on our end. (815) 477-9735
- SJM Autowerks